8171 BISP Complaint Online Registration

As we all know what Benazir Income support program is spreading its wings across domains. Due to its expansion, the policies and processes have been having layers in them. These layers sometimes create problems that result in the frustration of beneficiaries and applicants.

8171 BISP Complaint Online Registration

Lately many beneficiaries as well as applicants were reported to have faced the issues regarding payment etc. Therefore, to address these issues and to make the processes smooth and streamlined, authorities of BISP have decided to launch complaint system which will listen, record and address issues face by beneficiaries. In this article, I’ll be guiding you on how you can file a complaint with the department. 

What are the Methods of Filing Complaints In BISP?

To address the concerns and to record and report the complaints of applicants and beneficiaries, BISP has decided to streamline a system through which people will be able to file their complaints and prompt actions will be taken. In this regard, the following methods have been introduced by the authorities through which people can make their complaints at their convenience and choice. 

BISP Online Complaint

The first and the most convenient method of filing your complaint is via the web portal of BISP. In this method, you can go to the website of the Benazir Income Support program and make your complaint live. You can also track the status of your complaint by sending your CNIC and tracking record to 8171. This is the most user-friendly method of lodging your complaint.

What are the Methods of Filing Complaints In BISP

BISP Dynamic Complaint

This method can also be used if you do not want to file a complaint via the web portal. In this method, you can file your complaint by following the steps written below;

  1. Go to Google and search for the nearest BISP registration center in your tehsil.
  2. When you find it, go to the registration center and ask the POS staff to provide you with the complaint form.
  3. On the form, write your complaint, and attach a copy of your CNIC.
  4. Submit the form and wait for your compliant to be resolved.
  5. Just like online method, you can track the status of your complaint in the dynamic method as well.

New Updates in the Process of Registering a Complaint in BISP 2024

It has been reported that as per the new update in BISP, it has been decided that people can now file their complaints through phone call as well. This is the most convenient method as it only requires a phone call on the helpline number stated below:

Contact informationBenazir Income Support Programme F-Block, Pak Secretariat, Islamabad.
Mailing addressHeadquarters Exchange BISP Helpline Number: 051-9246326
Call center number0800-26477

Complaint Room 2024 in BISP Across Provinces 

The residents of all provinces can now file their complaints by calling at the respective phone numbers given in the table below:

ProvincesWhatsApp number
KPK, GB, and AJK0325-5365476

How to Register a Complaint in BISP

If you’re having any issues with BISP in 2024, such as checking eligibility criteria, applying, tracking the status of your application form or receiving payments, you can easily file a complaint. All you need to do is to follow these steps:

How to Register a Complaint in BISP
  • If you’re visiting the BISP tehsil center to file a complaint, make sure to bring your valid CNIC and a photocopy. The complaint form needs to have your CNIC attached.
  • Fill out the complaint form accurately and carefully. If you face any difficulties, don’t hesitate to ask for help from the representative at the center.

How to Make Sure the Complaint Has Been Reported?

When you make a complaint it is requested to wait a little while as it takes some days to listen and resolve a complaint. Firstly, the designated staff go through the complaint and verify it based on the information provided and through their database and records.

How to Make Sure the Complaint Has Been Reported

They gather different facts and figures to check the authenticity of your complaint so that correct action can be taken and the issue can be resolved as soon as possible. During this process, the complainant can be contacted at any time to investigate something or to inform them about any action taken in this regard.


How to file a complaint in BISP? What are the methods?

You can file your complaint in BISP by going to the website or through the registration center as well known as a dynamic way of registering a complaint. Both methods are legit; however, it has been reported that people can now be compliant even by dialing the helpline number.

What are the documents required by the authorities to file a complaint in BISP?

To make the process of complaint filing smooth and easy, authorities only require you to submit the photocopy of your valid CNIC along with the complaint form, that too when you are filing your complaint via the dynamic method.

Is there a way of making a complaint through a helpline number?

Yes. According to the latest updates, people can now file their complaints even through the helpline number. You can call directly at 0800-26477 and talk to the phone representative to file the complaint.

Final Verdict

This is another advancement in BISP that they have launched a process of filing complaints. The applicants and beneficiaries of BISP can now register their complaints online or through nearest tehsil center of BISP. Both the methods are convenient. There has also been an updation where the complainants can make their complaints even by calling at helpline of BISP.

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